Shipments are FREE for orders over € 99 throughout Europe. For all orders of less than € 99, the shipping cost is fixed at € 15. Only for orders shipped in Italy, the cost is € 9 for purchases less than € 99.
Our shipments are safe and guaranteed within the 2-3 business days following the order placement if all the ordered products are available on our warehouse. Indeed, our food and delivery service is subject to the availability of stocks of products in our warehouse. In case one or more products will not be available in time for the agreed delivery date to be respected I Like Italian Food would suddenly contact the customer to find a solution.
The orders received during the week-end would be processed the following Monday.
The cost of the shipment charged to the customer is fixed at euro 15,00 for shipments to all Europe. We pack our products by adopting all the necessary precautions to preserve the integrity of the different food and beverage products sold.
For the delivery to be completed, it is necessary that the customer or someone else commissioned by the former is present when the courier arrives at the address specified in the order confirmation. I Like Italian Food will not be bound by or responsible for any inconvenience or loss arising to you due to the courier fault or to third parties acting (e.g. strikes or lock-outs), or to unforeseen force majeure circumstances resulting in delays or incomplete/missing deliveries. Right after the delivery, the customer should control that the number of items expressed on the receipt is correct and that the package does not show any sign of damage. Any claim should be contested to the courier at the time of the delivery and the phrase “Accept with reserve” should be written on the waybill that you have to sign to pick the package. Moreover, you should specify better on the waybill what do you reserve the right to check. Otherwise, the delivery would be considered accomplished.
MANAGING OF RETURNS AND CLAIMS
I like Italian Food autonomously manages returns. In the event that the goods are delivered to you with damages, or in case they are not as you would expect them to be according to the product description, or also in case you receive products which differ from those you ordered, don’t hesitate to contact us at the e-mail address firstname.lastname@example.org or to contact us at the telephone number +39 0523 1885527.
I like Italian Food products can be purchased and shipped all over Europe. Our logistic service guarantees express shipments, properly packed to ensure temperature-controlled storage conditions for up to 72-96 hours during the shipment.